“My experience with hand on heart is excellent. Very quick and made with extreme care as one one of my pendent was difficult to do and I was so pleased with out come .Such beautiful gifts to cherish forever Thank you”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing us to create your special piece of jewellery. We're delighted to hear that you love your pieces and we hope that these bring you comfort
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service. - Team HoH x
Thank you for the great feedback. We are delighted to hear how happy you are with our service. It's wonderful to know that the recipient loves their piece. - Team HoH x
What a lovely sentimental message to include on our pieces! It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service. - Team HoH x
“Beautiful necklace to remember my father. However, shipping was terrible as the delivery driver threw the package over my gates instead of deliver safely. Although this didn’t bother me, it could seriously affect someone else when receiving and memorable peace for someone who has passed. However, the product is absolutely lovely and handwriting transferred beautifully.!”
Thank you for your feedback, we're delighted to hear that you love the necklace, we're so pleased we could create this keepsake for you. With regards to delivery, we are terribly sorry to hear that your parcel was delivered incorrectly. Once an order leaves the Hand on Heart studio, our trust is with DPD to ensure the goods are delivered safely but on this occasion it appears they have failed to do so. If you'd like to discuss this further please contact us directly at studio@handonheartjewellery.co.uk, a member of our customer service team will be more than happy to assist you. Thank you in advance and we shall look forward to hearing from you. - Team HOH x
We're so glad your sister loves the piece, it's our pleasure to have been able to create this for you. Thank you for sharing your comments. - Team HoH x
