“The Customer Service staff were Brilliant. I was able to order my items with ease, and recieved them within the time stated. All through the process the team were able to advise & lend assistance to any queries I had. Caring thoughtful sympathetic & professional. When my pieces arrived, I was highly delighted, and totally satisfied with what they had produced for me. I have my parents close to my heart again.”
Aww, thank you so much for this wonderful feedback, here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. We are so pleased to have been able to create your special piece in memory of your parents ❤️ - Team HoH x
“I am really pleased with the prompt service from Hand on Heart.I have not taken it from the box yet as it is for my daughter’s birthday but I I know she will be delighted”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service. We hope that your daughter adores this piece on her birthday❤️ - Team HoH x
“This necklace will forever be my most prized possession. I had this made so I could have a part of my most important person with me on my wedding day. It is stunning. It will be the perfect accessory to my wedding dress and it has already been decided it will be my sisters "something borrowed" and passed on to my own daughter as her something old. You have given my family a tradition and I can't thank you enough. x”
This is such amazing feedback, thank you so much for taking the time to let us know. We are so honoured to have been able to create this truly special piece for you. We hope it brings you a lot of comfort. It is so lovely to hear this, what a beautiful tradition that means so much to you and your family❤️ - Team HoH x
“Absolutely beautiful…teardrop piece is a lovely size, good quality metal, reasonably priced and great care appears to have been taken with regards to the ashes and a certificate of authentication which was lovely. Staff were so helpful. The present was for my mum’s 60th and she cried with joy. Thank you Hand on Heart”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake for your Mum, which we hope will bring you both some comfort following your loss ❤️ -Team HoH x
“Quick to send out the ashes pack and the necklace was received way before the estimated delivery date. Such a gorgeous necklace. Something I can treasure for years to come.”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery - Team HoH x
“Couldn’t fault anything with our service, everything was handled so well from sending the ashes, to the dispatch of the necklaces and then receiving them. Was always kept up to date with what was happening. All packaged lovely and they are beautiful, my mum and I are over the moon, thankyou so much!”
We're delighted to hear that you had a great experience with us! It is an absolute pleasure to have been able to create such a sentimental piece for you and it's wonderful to know that you adore it. We hope that this piece brings you a lot of comfort - Team HoH x
