Thank you so much for sharing this with us. ❤️ We’re really pleased to hear that your necklace brings you so much comfort and that you wear it all the time in memory of your wonderful dog.
It’s very touching to know it feels like a way to stay close to him and even talk to him in your own special way. We’re truly honoured to have created something so meaningful for you - Team HoH x
“My teardrop pendant is absolutely gorgeous. The silver chain that I bought was a little too delicate for my liking. I also had to spend half and hour untangling it
it as for some reason there were numerous knots in it. I have resolved the issue and purchased another more sturdier chain.”
Thank you so much for your feedback. ❤️ We’re really pleased to hear that you find your teardrop pendant absolutely gorgeous, though we’re sorry the chain caused frustration and arrived tangled. That’s certainly not the experience we’d want for you.
We’re glad you were able to resolve this, and your comments are really helpful for us to review the products and presentation going forward. We truly appreciate you taking the time to share this with us - Team HoH x
“I am delighted with the necklace that I ordered. It's for a close friend who recently lost her husband. I have not yet given it to her but my impression is very positive. The packaging feels special and the quality of the necklace is lovely. I am impressed with the engraving too. I feel confident that my friend will love this gift so thank you.”
Thank you so much for your thoughtful review. We’re truly honoured to have created a necklace for such a meaningful gift, and it means a great deal to hear that the quality, engraving, and packaging all made a positive impression. We hope it brings your friend comfort - Team HoH x
Thank you for your lovely message. We’re honoured to have created a necklace that holds such meaning and are delighted to hear that our care and compassion during the process made a difference for you and your family.
Team HOH x
“On receipt of the necklace I was impressed by the quality of the product. It was beautifully crafted and the resin colour with the ashes was very effective.
The item was well packaged. The actual box the necklace was presented in was attractive with a fitting understated design and appropriate ash colour.”
Thank you for your kind feedback. We’re delighted to hear that you were impressed with the quality, craftsmanship, and presentation of your necklace. It means a lot to us that the packaging and design added to the experience, making the piece a fitting and meaningful keepsake.
Team HOH x
