“The whole experience was completely stress free. The teardrop pendant is exquisite.The remaining ashes were retuned in a velvet bag with a small silver tin inside. Had they been human ashes the service would have been considered dignified, however these were the ashes of my beloved dog and the respect shown was amazing. Thank you x”
We're deeply moved by your kind words and honoured to have been able to provide you with a stress-free experience during such a sensitive time. Knowing that you found the teardrop pendant exquisite and that you appreciated the respectful handling of your beloved dog's ashes means the world to us. Thank you immensely for entrusting us with this meaningful task and for sharing your experience with us - Team HoH x
We're thrilled to hear that you had an excellent experience with us from start to finish! Thank you so much for your continued support and for choosing us for your second piece of jewelry. Your satisfaction means everything to us, and we're honored to have earned your trust - Team HoH x
We're deeply touched to hear about your experience, and we're grateful to have been entrusted with creating such meaningful pieces for you and your sister. Knowing that you're both delighted with the necklaces brings us immense joy - Team HoH x
We really appreciate you taking the time to leave us this comment. We're honoured we could help create this for you and it's wonderful to know you find this piece beautiful - Team HoH x
We're truly touched to hear that you were happy with the process and service provided when ordering your teardrop necklace. Respect and sensitivity are paramount to us, especially when creating pieces with such emotional significance. Thank you for entrusting us with your order and for allowing us to be a part of your journey - Team HoH x
“Very pleased with speed of service and product. However have been bombarded with lots of marketing emails since placing an order . Having being recently bereaved this I found was poor.”
We're delighted to hear that you were pleased with both the speed of our service and the quality of the product you received. We really appreciate you leaving us this feedback, we'll ensure to review our email communication practices to prevent such occurrences in the future. Thank you for bringing this to our attention, and we appreciate your understanding as we strive to better serve our customers with care and sensitivity - Team HoH x
We're absolutely delighted to hear that you're over the moon with your necklace! It's our privilege to create meaningful pieces like this, and we're grateful for the opportunity to provide you with our service - Team HoH x
