Managing Customer Conflict in Hospitality Reviews

4.5 Rating 105 Reviews

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Alexander Metcalfe

Verified Reviewer

“too much emphasis on alcohol selling and not on conflict management. more -in-depth teaching on techniques needed to deal with conflict situations.”

Helpful Report

Posted 3 weeks ago

Hello, thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Customer Support, High Speed Training.

Posted 3 weeks ago

Samantha Smith

Verified Reviewer

“Thank you. Was great information . This will help me through my next job .”