“I was hoping these would be a nice client gift, but it honestly surpassed my expectations. The wooden box was absolutely stunning (it smelled lovely too - the smell of real/healthy wood). And the glasses had a great weight to them. My client loved them. Thank you!”
“The product was very good, very well packaged and the engraving was very well done. The wooden box gave it a nice presentation. The only problems is that the box was detached from 2 of the sides, I had to glue it myself together.”
“We sent a gift box with beer mugs as an anniversary gift for our son and daughter in-law. It arrived shattered in pieces. I contacted them, and they immediately sent out a replacement. We are very pleased with the quick response. BUT since only 1 beer mug was broken, they only sent 1 beer mug. How petty is that? You should’ve just replaced the whole order.”
“This was a going away gift for a team member, but when it arrived the name was spelled wrong. This is normally a back and forth process that takes weeks to resolve. But their team responded within minutes and had a corrected order at my door in less than a week. Quality is amazing, now I just need to find a reason to get my own.”