“The original float wasn't sealed properly and filled with water causing the bowl to overflow. Hoselink sent a replacement float on the same day that I contacted them. Excellent service and products.”
“This is the second float as the first one must have had a tiny tiny hole in it somewhere that was invisible to the eye and it filled half way with water so it wouldn’t float, hence the water bowl would overflow. The new one I was sent free to replace the old one seems to be working beautifully now. The bowl is at my daughter’s place for her dog who loves fresh water.”
“I needed to replace my Float for the Auto-Fill Pet Bowl and Hoselink sent one out quickly at no cost. I'm impressed with the Hoselink response to the problem and the dogs are happy too!”
“We had a pet bowl from you which worked for years. Our recent replacement purchase gave up quite quickly. The rivett that acts as an axle for the float corroded fast and now sticks. We had to replace it well before its natural life. Seems the quality of your products is slipping. Connected to hose directly with Sydney water. ....VERY disappointed.”
Hi Kevin, thank you for taking the time to leave us a review and share your thoughts - appreciate it. Sorry you have been having ongoing issues with the pet bowl, this is definitely not what we want to hear. Of course, we would be more than happy to look into this and discuss further. If you are able to reach out directly to our customer care team on hello@hoselink.com.au, that would be great. Kind regards, The Hoselink Team
“Thankyou very much, we were having trouble with the float in the water bowl wasn’t refilling or stopping when full due to issue with the float. We contacted hose link customer service and were very grateful for service provided in supplying the replacement part”
