“Hi Hose link TeamThank you for this part I have now replaced the broken one and its so far great.thank you for your wonderful service.kind regardsGrace Parker”
“I had broken the original lever and didn’t realise until recently that a spare was available. So glad to buy a replacement lever which came promptly and works a treat.”
Hi George, Thank you for sharing your experience with us! We're delighted to hear that you were able to find a replacement lever for your product and that it's working perfectly. At Hoselink, we always strive to offer excellent customer service and provide solutions to our customers' needs. If you ever need any further assistance or have any questions, don't hesitate to reach out. We're here to help, and we appreciate your support! Happy gardening! ���Kind Regards,The Hoselink Team
“It is a replacement and so far very good. Service dept was excellent. A bit confusing though on your star rating as other sites just have 5 stars. Select the fifth star and all preceding stars turn yellow.”
Hi Jim Thanks for sharing your feedback regarding your replacement product. We're thrilled to hear that it's been working well for you, and we're glad to know that our service department provided excellent support.We appreciate your feedback about the star rating system on our website. We understand that the current design may be a bit confusing compared to other sites. I have passed this onto the marketing team who will hopefully get it updated to make things that little bit easier.Your satisfaction is important to us, and we're grateful for your support. If you have any further questions or suggestions, please feel free to reach out to us. We're here to help and provide you with the best possible experience.Kind regardsHoselink team
“Not great, I removed the screws securing the stubs of the old lever and attacherd the new one. Didn't work, there is some kind of ball assembley in the unit which controls the flow and I have no idea how his lines up, so this no longer is any use.”
Hi there, Thanks for your review and we are sorry to hear this. Please feel free to contact us at hoselink@hoselink.com.au or call 1300 900 617 and one of our friendly customer service team members would be more than happy to help with this! Kind Regards,The Hoselink Team
