“This is a great connector, saves going to the tap and turning it off. BUT it is incredibly fragile. We have had ours a few months now and it worked very well but gets fragile after being in the sun (morning only) and has broken. Pretty good value for money though. These need to be a lot more durable.”
“Very professional and understanding customer service staff. Understood my issues and honored the warranty on my product. Shipped the new part for my Hoselink immediately which arrived within 2 days. Highly recommended.”
“I have been using the Hoselink system for approximately 3 years now and this was a replacement part as my original one had broken. I find the whole system brilliant and was happy to replace this particular part.”
“I have had several of these items over the last few years. The reason I need to keep buying them is because the plastic valve controller lever, without fail, does eventually perish and break.. Would you please consider changing the flimsy plastic to stainless steel or some other substance that won't perish.”
Hi Stephen, thank you for taking the time to leave us a review. Our products team have been constantly testing and reviewing this fitting, among many of our range. Since your last purchase we have made changes to the material and design therefore, we would hope no further issues would occur. Please note, you can purchase the levers separately and don't need to replace the entire fitting. Kind regards, The Hoselink Team