“the flow control connector has a flaw in the design, when I was collecting the new one the person handing me the order knew exactly the part that had failed so it is obviously a common occurrence. however the failed part was not available for seperate purchase instead I was required to buy the whole unit. a unit that in a competing brand would cost $5 but they choose to charge $10 for it.Also with the inconvenience of not being able to buy it at a local store.”
Hi Aaron,Thanks for your feedback. We do recommend customers to contact us directly if they have an issue with their fittings as we would always be able to provide you with a solution. Please contact us directly in the future if you need any assistance. Kind regards, the Hoselink Team.
“After a couple of years, I was getting a leak in this and replaced the part, back up and runnning quickly and the support from this company is unmatched. Its why I keep coming back, they are a great Aussie company and so helpful, thank you”
