“I bought my hoselink hose system approximately 5 years ago and it has been fantastic. Recently a small part snapped causing water to leak out of the hose. I contacted hoselink to find out what part I needed to order not expecting them to send me a free part as it was so far out of warranty but to my surprise they did and it’s been great.”
“Unit is fine and works as designed, however, this is the second time I have had to purchase a replacement due to the ball valve support broke. It would seem that the plastic is just not sufficient to restrain the power of the water. The failed part is just a slither of plastic not the whole ball valve. I note others have had similar experience.”
Hi Stephen, thank you for taking time out of your day to leave us a review. We appreciate your feedback. We are sorry to hear you are not pleased with the quality of your products received. If you would like to discuss this further, please give us a call at 1300 900 617 and one of our customer service members can assist you. We hope to hear from you soon!Thanks, The Hoselink Team.
“Thank you HOSELING for your respond to my issue. The person I was dealing with, was helpful and knowledgeable of the product. The hose connector with the flow control is one of the best designs there is. It is pleasure to use it, and it saves a lot of water,( if used correctly). Thank you, Rudolf.”
“Received a new hose connector but unfortunately water is leaking rapidly from other parts now.I can’t figure it out as all the other parts seem fine.”
Hi Joanne, thank you for your review. We appreciate hearing from you. We are so sorry to hear you ae having leaks wtih your Hoselink products. Please contact us directly with photos of the leaking parts and we would be happy to assist you further. Our email is hello@hoselink.com.au and our phone number is 1300 900 617. We hope to hear from you soon!Thanks, The Hoselink Team.
