“I ordered the wrong part . Called them and they sent me the correct part free of charge.They are also quick to answer. Which is rare nowadays. Many thanks.”
Hi there, Thanks for your review. Please feel free to contact us at hoselink@hoselink.com.au and one of our friendly customer service team members would be more than happy to help with this! Kind Regards,The Hoselink Team
“I had a problem with a fitting breaking and the replacement part had a split ring missing. I spoke to a lady at your office, and she immediately rectified the problem. Job done and dusted.”
“I recently received this product to replace a faulty one. However this new connector was no better than the last one. They constantly burst off the hose as soon as there’s even the smallest amount of pressure. Very frustrating and will be switching to brass connectors and getting rid of hoselink attachments all together as I keep having this problem on both of my hose reels.”