“The O-rings were very successful in stopping the leak from the hose connection. The sales person I spoke to was extremely polite and helpful and dispatched the items in a very timely manner”
“My comment relates solely to the postage cost of over $6.00 to post 3 o-rings (I think the actual cost was very close to $7.00). I wore the cost because I needed the o-rings but they could have been posted to me in a small envelope for $1.00 but instead I got a larger envelope with marketing material enclosed which I could have seen on-line. This arrangement needs urgent attention, as it represents very poor value to customers like me. The product is good so I recommend it but postage very poor.”
Hi Peter,Thanks for your review and sorry to hear you feel this way. If you are just ordering o-rings these can be fit into an envelope/small item delivery and you are able to select this as an option online which is free. If you ever need anything small like the o-rings in the future, please feel free to contact us as we can generally just send these out for free for you. Kind Regards, The Hoselink Team
“Hello I purchased 3 x 20 metre retractable hoses and a set of o rings. I was unaware that the 3 x hoses came with spare o rings as I was purchasing this item for another retractable hose purchased several years ago. I have just made another purchase today with for some hose connectors. Thank you.”
“Hello I purchased 3 x 20 metre retractable hoses and a set of o rings. I was unaware that the 3 x hoses came with spare o rings as I was purchasing this item for another retractable hose purchased several years ago. I have just made another purchase today with for some hose connectors. Thank you.”