“My overall experience using this product, and indeed dealing with this family business, has been great. I love their products, especially their spray guns. Well designed, easy to use, strong and lasting, and their after sales service is exceptional......Seriously what more could you want ! - Oh yes they are Australian too !!”
“They are what is needed to maintain the gun. However if lubrcant could be provided in a bigger sizes and was used regularly the repair kit would not be needed very often at all.The gun body should have a brass insert as the thread on the aluminium body can wear out and thus a new body is required.Peter Fowler 0412688207”
“Rather than buying the plunger and the kit I would have preferred to have been able to buy the O rings for the plunger and possibly even a supply of O rings for the plunger. They seem to fail often, possibly the water here in Mildura or poor maintenance.”
Hi John, thank you for taking the time to leave us a review. Due to the o-rings being extremely small on the plunger, we don't sell these as individual spare parts due to these potentially becoming damaged when being replaced. However, we will pass your feedback onto our products team and this might be something that we carry in the future. Kind regards, The Hoselink Team
“Worked great.It stopped the handle leak.But I now seem to have a problem of leaking from spout.The stainless steel screw will not budge!Unfortunately a new gun would probably would have been a better decision”
Hi Ian,We are sorry to hear you're still experiencing leaks with your spray gun. If you contact our customer service team they can take a look into resolving this for you. Kind regards, The Hoselink Team
“A couple of my hand held hose nozzles were leaking badly. I contacted your Company to determine the best way to address the problem. Without further consultation Hoselink simply sent me the appropriate repair kit - free of charge. I've fitted the kit and now the nozzles are again working perfectly. It's most unusual to receive such to receive such back-up from a Company these days.Many thanks”
“I purchased a spray gun which ended up being faulty. Rather than replacing it under guarantee Hoselink chose to send me a repair kit instead and asked me to DIY repair the sprayer”
Hi Fehraz, thank you for taking the time to leave us a review. Generally, if the problem is something easily fixed, we will try and do so rather than jumping straight to a replacement. With the 7-function spray gun you have purchased, it will need to be serviced every so often to keep the o-rings lubricated within the spray gun and the trigger functioning as expected. Of course, if the problem can not be fixed then we are more than happy to organise a replacement for you. Please keep us updated with your progress. Kind regards, The Hoselink Team
