“Generally a great product however a few issues already. 1. To shorten the leader hose I have had to order 3 new connections as getting the existing ones off has proven impossible. I have removed the split ring but the hose will not release, even using two people, one to hold the hose and one tugging on the connection. I will have to cut them off and use fresh ones when they arrive. I have already ordered which has cost me an extra $50. 2. A few of the adaptors for HP cleaners and sprinklers etc... would be nice to have included within the standard purchase. I have had to buy these separately after realising I could not use Hoselink with another product.3. One of the connections between the spray nozzle and hose is leaking. I have applied some 'Hydr-O-seal' and used a new O ring but it still leaks. The fitting appears like it may have a defect as when put together they do not fit flush like the others.4. I have had jamming issues while retracting the hose. It has released only once I have turned the hose off and released the pressure. I know this is an issue with other brands I have used in the past. I was hopping this wouldn't be a problem with yours. Hoping this doesn't become to frequent.Michael Bogle.”
“Delighted with the product itself, and astonished by the ease of dealing with the company, the speed of delivery and the manner with which the entire transaction was handled. Wonderful!”
Thank you for taking the time to leave a review Charles! I am pleased to hear you love our Hose Reels as much as we do, and you had a great experience from beginning to end! Happy Watering 😊
