“It’s perfect for my space, which is just a unit. Looks lovely, takes up no space & works perfectly. At 73 it’s a bit of effort to wind the old hose back manually & leaving it lying there is a bit of a safety issue for me. Well done hoselink”
“As always with Hoselink products, it arrived on time, was easy to set up and works great!Not yet sure of the slight change to the water settings is an improvement or not- guess time will tell.”
Hi David, thank you for sharing your feedback regarding the retracting issue with your hose reel. We apologise for any inconvenience this may have caused.The retraction function is designed to smoothly retract the hose fully, and we understand it can be frustrating when this does not happen. There could be various factors contributing to this issue, therefore, we would really love to hear from you to work out and resolve this for you.If you can please reach out to our customer support team with your order details. We will be happy to assist you further and provide a resolution to ensure your complete satisfaction.We appreciate your feedback and the opportunity to address this concern. Thank you and we look forward to hearing from you soon.Kind regards, The Hoselink Team