Hi Brian, I am sorry you did not receive your Hose Reel. We pride ourselves on the delivery service, so it is disappointing to hear it is certainly not a common issue. I can see a refund has been processed as you were happy to keep your current Hose Reel. If you are wanting to discuss this further, please do not hesitate to contact our customer service team on 1300 900 617.Kind Regards,The Hoselink Team
“My original hose developed a terrible stench for the first few minutes of use, unsure why.... but was replaced promptly and I am very grateful, so thank you.”
Hi Ruby, Thank you for your feedback and for contacting us in regards to this! We are happy we were able to provide you with a great solution. Kind Regards, The Hoselink Team
“My New Hoselink Hose Reel came today and I must say I am very happy with it . The new swivel head on the sprayer, and the on off on the spray head and on the hose make it very easy to change fitting with out turning of the tap at the wall , great ideas thanks Hose link”
“My New Hoselink Hose Reel came today and I must say I am very happy with it . The new swivel head on the sprayer, and the on off on the spray head and on the hose make it very easy to change fitting with out turning of the tap at the wall , great ideas thanks Hose link”
