“The new purchase is OK and the only reason I purchased again was because I already have a lot of the products. I am concerned about the longevity of the retracting spring. I have already discarded one of these products as the spring had lost its re tractability.I did enquire some months ago about fitting a new spring mechanism but was told that this was impossible. I think you really should upgrade the quality of the retract mechanism to last a lot longer.Doug Coggins”
Hi Doug, thank you for leaving us a review. We appreciate all customer feedback. We are happy to assist with any questions or concerns regarding our hose reels and the mechanisms inside. Please give us a call at 1300 900 617 to discuss this matter further.Thanks, The Hoselink Team.
“EXCELLENT. THIS ALSO INCLUDES SERVICE. SUGGESTION IS TO INCLUDE ANCHOR POINTS SO REEL CAN BE FIXED FOR REQUIRED DIRECT OF REEL.ALSO AS I NEEDED AN EXTENSION IT WOULD ASSISIT IF BRACKETS TO BE FITTED TO HOSE CAN BE HUNG AND NOT HANG IN GARDEN BED.”
Hi Terry, Thank you for your feedback. We are glad to hear that you like your reel and we have taken you feedback on and this will be passed onto our products team. If you have any questions, please contact directly and we would be more than happy to assist you with this!Kind regards,
