Hi Bronwyn, Thanks for your review and we are sorry that your Retractable Hose Reel hasn't arrived yet. We have looked at the tracking number assigned for your Hose Reel and we can see that it is due to arrive within the next week. Please feel free to look at the tracking number below, to view the tracking history with Australia Post and it will provide you with an estimated delivery date. Your Australia Post tracking number is N6C6032894Please feel free to contact our friendly customer service team on 1300 900 617 or you can email us at hoselink@hoselink.com.au. Look forward to hearing from you soon. Kind Regards, The Hoselink Team
“This was purchased for my son. I have one as well. Great product and amazing service. I have bought extra products for my Hoselink over the years . Helpful staff and fee delivery is a bonus. Thank you.”
