“I was quite disappointed with the lack of communication I received from hoselink when my item was delayed I had to chase up with emails to find out we’re my product was.Also I still haven’t recorded my universal adapter from my house”
“We have 2 other of the 30m hose reels and love their reliability.Quality product, excellent delivery in these busy times. I love supporting an Aussie family business that’s ethically run.”
“I was particularly impressed by the packaging and clear instructions. I installed the two Hose reels first and paid attention to the well placed swing tabs and only studied the full instructions afterwards ( as you do) ! I really liked the quality of the product and of the fixings and how they are neatly packaged inside the mounting bracket. Although a minor detail of the plastic tube and how it was taped on with non-adhesive tape that could be easily undone without having to use scissors or a knife. I am not a fan of packaging that has to be completely destroyed with risk of cutting yourself with the sharp blister packaging’s welds or the sharp tool needed to cut the product out of its package. It is always best to be able to repackage the product for storage (if applicable) or return if faulty or for future repairs if needed.”
“It has rained for the past week here so haven’t been able to use my two new hoses. The man that installed them gave them a try and they seem to work ok then.”