“I have not got my order yet, I have been tracking it with Aust. Post It was in a Melbourne Facility on 6th April. And bthat is where it still is.Today is the 16th of April.Could you let me know what is happening. I will review it when I get it. my phone no. is 0427138522. Regards Grant Gamble”
Hello Grant,Thank you for taking the time to comment.Due to delays by Australia Post re the Corona Virus, according to the tracking information you have now received your order. We hope you are enjoying it and please let us know if you need any further assistance.Kind Regards,The Hoselink Team
“This is our 2nd 30M Hoselink retractable hose reel and while we love our 1st one, which covers our back yard, we always wanted a 2nd for our front yard. We have already noticed a couple of improvements like an improved ratchet/retracting system. Also the hose now comes with a flow controller attached, perfect for swapping our new attachments.”
Dear Maxine,Thank you for taking the time to comment.According to the tracking information you have now received your order. We hope you are enjoying it and please let us know if you need any further assistance.Kind Regards,The Hoselink Team
Good morning Leanne,Thank you for taking the time to comment.According to the tracking information you have now received your order. We hope you are enjoying it and please let us know if you need any further assistance.Kind Regards,The Hoselink Team
“Not without its moments. The expectation for all your customers to have a 12mm masonry drill bit is overly optimistic. I strongly urge you to include this item in your basic package. I was disappointed that the inducement offer of four “free” attachments did not arrive with the hose, and I had to call Hoselink to sort out this problem. No apology was offered, and as of this moment, I am still awaiting delivery of these extras. I am having problems with severe leakage with the linkages/connections to the existing tapwork. I am having to connect the new hosereel using standard traditional regular fittings, and there is substantial loss of water at every connection. I am hoping that when the ‘extras’ package arrives I may have some way of overcoming this problem. Your advice would be appreciated.”
