“I purchased a 30mt hose unit, unfortunately when I installed it there was a slight fault with the retraction system. I called customer service and explained the problem and stated that the pulley belt had come away from the cog system within the unit. The customer support, listened and acted to resolve the problem by delivering a new complete unit within 24 hrs. An email was sent to me with a PAID RETURN POSTAGE sticker to return the faulty unit. This is outstanding customer support and as a regular customer, I could not be happier with the knowledge that HOSELINK stands by their product .5 STARS”
“I purchased a 30mt hose unit, unfortunately when I installed it there was a slight fault with the retraction system. I called customer service and explained the problem and stated that the pulley belt had come away from the cog system within the unit. The customer support, listened and acted to resolve the problem by delivering a new complete unit within 24 hrs. An email was sent to me with a PAID RETURN POSTAGE sticker to return the faulty unit. This is outstanding customer support and as a regular customer, I could not be happier with the knowledge that HOSELINK stands by their product .5 STARS”
“Thank you Hoselink. You have a product that delivers everything that you say it does. Is it weird to say that it truly brings us joy to water the garden? Thank you.”
“Very good. Easy to use and hose rolls away like a dream. No more kinks or leaking fittings.Bought this to run off new rain water tank - everything works!”
“This is the second retractable hose reel we have purchased and we can’t recommend the product pulse attachments highly enough. We have recommended to friends and family who have also purchased Hoselink products.Gay Veale”
