“I had a hoselink retractable hose for a number of years until I needed to renew it, When ordering I stated I had problems with the hose kinking and was assured this would not be a problem with the new one, Well guess what the hose kinks each time I use it. Iam happy with the unit but not with the kinking hose. Gordon Lardner Hamlyn Terrace”
Hi Gordon, I am sorry you are having this issue. It is not a common issue with the Hose Kinking so apologies for that! If you could please contact our customer service team on 1300 900 617 or via email hoselink@hoselink.com.au we will be able to go through a couple of steps with you.Kind Regards,The Hoselink Team
“What a great well designed product, there has been a lot of thought going into to this reel itself & the ancillaries that are used I.e. the hoses, connectors, installation aids & hardware, adaptability of water connection fittings, full points to the team, Quality control is right up there, actually the ordering & supply was a quick & slick process, all arrived in WA in good condition.Many thanks, nice to see made in Australia is not dead, keep up the good work!”
“I recently purchased the Hi-Flow 25m Retractable Hose Reel, Beige to replace our sun-damaged, and forever-kinking garden hose. The colour matches our house paint colour seamlessly. My husband was completely blown away when it arrived. From the moment he opened the package, we could tell this was a product of exceptional quality. The attention to detail in how it was packaged, its design and construction is evident in every aspect. The performance and durability of this product is outstanding. The template included was easy to use to drill the anchoring holes to hang the bracket. It not only meets but far exceeds our expectations. If you need a reliable, high-quality hose reel, look no further than Hoselink. It is truly in a league of its own!”
“Just bought the hiflow hose which is advertised as 14mm.. only problem is that all the fittings are of a smaller diameter which compromises the 14mm water flow”
Hi Brad, thank you for taking the time to leave a review! I am sorry you feel this way, our 25m Hi Flow Hose Reel has been designed to have a thicker hose providing a better watering experience. It comes with 14mm Hose End Connectors which are bigger than our standard and has been tested to bring out more water. I am sorry for any inconvenience caused if you would like to discuss this further, please contact us on 1300 900 617 or via email hoselink@hoselink.com.au.Kind Regards,The Hoselink Team
“The Hose Reel Purchase was a gift for our Son who has recently purchased a new house.He is very happy with the product including the Colour the Shape and the overall ease of use.”
