Thank you for the review, Leanne. It's so good to hear you are finding your hose reel box easy to operate and enjoying the protection it gives. Kind regards, The Hoselink Team.
“Works great and looks great. Good mechanism, fluid movement when winding in. I also like the on/off lever, easier to use than the original spray head from my last purchase a few years ago. Had a problem with a kinked hose when first recieved but Hoselink team immediately rectified the issue. Great response and a satisfied with their response.. Will definitely continue to use Hoselink in the future.”
“Great product, exceptional quality. We unckuded the Hoselink 30m hose which makes the unit quite heavy so moving it around from tap to tap isn’t the easiest, suggest getting a different hose carrier for that. But for a single tap placement, it’s perfect!”
“Was disappointed that the hose did not retract automatically like other unitsWas also disappointed that the hose got stuck when extending it like cheaper hose reels that you can buy at bunny's.Your other hose products are better. Wish I had just gone with the wall attachable product.”
Hi Catarina, thank you for taking the time to leave us a review. We appreciate your feedback. We are so sorry to hear that you are having issues with your Metal Reel Box. This is not the kind of customer experience we want you to have. Please give us a call directly at 1300 900 617 or email us at hello@hoselink.com.au and we would be happy to assist you with this. We hope to hear from you soon!Thanks, The Hoselink Team.
