“The products are consistently excellent and the customer service (response time, willingness to help and courtesy of the customer service staff) are consistently superior. It’s a pleasure to do business with them. I’ve purchased multiple products over the years and have NEVER had a reason to be disappointed.”
“PoorPurchased leader hose and connected to one of my 3 hose link reels and immediately disengaged the hose once water was turned on.which flooded my balcony Not happy”
Hi Mick, thank you for your review! I am sorry you have had this issue!! It is disappointing to hear! If you could please contact us on 1300 900 617 or via email at hoselink@hoselink.com.au we should be able to look into warranty options for you.Kind Regards,The Hoselink Team
“The hose leaked out of the box. The fittings were cross threaded and the hose olives not installed correctly despite doing them up over and over again they still leak as the thread is of such poor quality.”
Hi James, Thanks for your feedback and we are sorry to hear that this is the case. We do take pride in the quality of our products so this is disappointing. If you can contact us directly with your order details and a quick video, we can provide you with the best solution for you!Kind regards, The Hoselink Team.
