Hi Geoff,Thank you for your review. We are sorry that your order took slightly longer than expected to arrive. We can see that there was a slight delay during the transit process and we do apologies for this. We can see that it had a arrived a couple of days ago and was left in a safe space. Please feel free to contact us at hoselink@hoselink.com.au or call on 1300 900 617 and one of our friendly customer service team members would be more than happy to help if you have any further questions. Kind Regards,The Hoselink Team
“I think my experience would be good if I actually received my order. I know you have sent it but it seems to be bouncing around Australia Post for nearly 2.5 weeks. Suggest you get a new delivery service as this is not the first time I have suffered significant delays in delivery. In the meantime my hose is next to useless.”
Hi Robert, thank you for taking the time to leave us a review. We are sorry to hear there has been a delay with your delivery. After checking the tracking, it looks like your order got mis-sorted at one of the Australia Post sorting facilities and that is where the delay came in. The items are now showing as being delivered therefore, you should have them all now. Once again, really sorry for the delay in delivery experienced. We will follow up with our account manager at Australia Post to try and prevent this in the future. Kind regards, The Hoselink Team
“I was more than impressed with the service I received from Hoselink..Il have 3 reals with covers ,it makes life easier as you age.Once again ,I thank you.Irene”
“I was disappointed that the centre spray selection in the multi head spray selector has been changed no longer having the great pressure and coverage the gun press head had. I was not particularly impressed with the high pressure attachment as it demonstrated in the visual on the website functioning somewhat like a gernie. I think I should have stuck with the trigger action head.”
