“Dear sir Having in the past I have purchased a number off product I’m not impressed by the quality of product I’ve changed my opinion about weather I’ll be purchasing any more thanks Eric Sparks”
Hi there, Thank you for sharing your feedback with us. We apologize if the quality of our product did not meet your expectations.We take customer satisfaction very seriously, and we are disappointed to hear that we have fallen short of your expectations. We constantly strive to improve the quality of our products and appreciate your input.If there are any specific concerns or issues you would like to discuss further, please do not hesitate to reach out to our customer service team. We would appreciate the opportunity to address your concerns and regain your trust.Thank you for your past support, and we hope to have the opportunity to serve you better in the future.Kind Regards, The Hoselink Team
“Although I enjoy using the product I wish I didn't have to keep buying the because a fragile on/off applicator. This is a definite poor quality part of the sprayer. I've had to replace a couple because if it hits the ground at the wrong angle they break. You cannot replace this part and have to buy a whole new sprayer. It would be easier to make a more durable part unless that is the intention of Hoselink ??”
Hi there, Thanks for your review. We do take pride in the quality of our products and have strict testing procedures, so this is disappointing to hear.They do come with a warranty, so we encourage our customers to contact us if they do encounter any issues and we are then able to come to a solution for you. Please feel free to contact us at hoselink@hoselink.com.au and one of our friendly customer service team members will be able to assist you with any further enquiries.Kind Regards,The Hoselink Team
