“Poor service. Still awaiting installation and have followed up several times. Original assigned installer didn’t respond to messages and now it has been allocated to a new installer and I’m awaiting a response from them to hopefully finally have it installed after buying the hose weeks ago”
Hi Gavin,
Thank you so much for your wonderful review! We're glad to hear that the installation went smoothly and that our team was punctual. Making the process hassle-free for our customers is always our goal. We appreciate your feedback!
Kind Regards,
The Hoselink Team
“We had our newest hoselink retractable hose installed, professional, fast, efficient, timely and curtious service, highly recommend this if you are time poor and not a handy man!”
“I got the hosereel on about 19th Dec. For various reasons, Installezi couldn't install it until the second week of January. 1st LESSON IS- don't expect installation near Christmas, New Year or early January.
I ordered installation because I was recuperating after a week in hospital but by the first week of January I had recovered enough to be able to pick up a hammer drill, so I did it myself (with help from a friend).
THE SECOND LESSON IS THAT HOSELINK REFUNDED THE INSTALLATION COST EASILY AND QUICKLY!! TOP MARKS!”
Good morning Richard,
We are sorry to hear that your installation did not take place in the timeframes expected but very glad that you were satisfied with the cancellation and refund process!
Should you require any further support, do not hesitate to reach out to our team again.
Kind regards
The Hoselink Team
“Two guys turned up on schedule. They worked quickly and efficiently. Whole thing took less than half an hour, and they took away all the old stuff and the packaging. Brilliant.”