“The product looks beautiful but I had an issue with two of them after 12 months but the after service I received from Hoselink was amazing and they replaced them for me after we couldn’t resolve the issue….Thank you”
“Unfortunately 2 out of 6 Tiki Solar lights worked. I was sent 2 to replace faulty lights but unfortunately these both did not work either. Customer service girls were brilliant each time I phoned. We are fans of hoselink products however I would not purchase this product again. Also it is only a flame light not very bright at all.”
Hi Denise,
Thank you for taking the time to share your experience. We truly apologise for the inconvenience you’ve faced with the Tiki Solar Lights, as it's certainly not the quality we look for.
While we are glad to hear that our customer service team provided you with support, we’re disappointed that the product did not meet your expectations. Your feedback about the brightness is also noted, and we’ll use it to enhance our offerings in the future.
Best wishes,
The Hoselink Team
“i had a problem (my fault) with my Tiki lights Hoselonk sent me a prepaid postage and had resent new lights before i had posted mine back. Very happy with them”
