“This lantern has a lovely design and looks great. It emits a very bright light for long periods of time ( much brighter than the Morrocan and rustic lanterns). I’m very happy with it!”
“Love it...perfect for where I have located it, and that nice bit of light at night time...love all hoselink products well worth it, and they always look after me....
Thankyou hoselink...”
“I ordered 3 and 1 of them simply does not work. The wire has not been properly connected. I’m extremely disappointed. For the price I paid I had expected better quality.”
Hi there,
Thank you for your review, and I'm truly sorry to hear that one of the solar lanterns you received isn't functioning. It's frustrating when expectations and product quality don't align, especially when you’ve invested in multiple items.
We appreciate your feedback, and I'll ensure it gets passed on to our quality control team. Please contact the customer service team on 1300 900 617 or hello@hoselink.com.au so we can arrange a replacement for you.
Kind regards,
The Hoselink Team
“This pretty lantern hangs over my back steps where it charges fully every day & casts a lovely soft light all night when my old dog might want to go outside.”
“They are light and very very cute if you like the industrial / rustic look. I bought 2, and use them indoors at night, and leave them out during the day. One of them will stay on as long as it's supposed to. It emits just enough light in the bathroom to be able to see without having to turn the seiling light on. Easy to go back to sleep. Also great ambient lamp. The other one will only stay lit for maybe 30 seconds and turns off. I swith it off, and turn it on again, and it turns off again within a minute.”
Good afternoon,
We are sorry to hear that you are disappointed with one of your solar lights.
We can definitely look to get a replacement light sent out to you free of charge. Please contact our team on 1300 900 617 or at hello@hoselink.com.au so that we can arrange this for you.
Kind regards
The Hoselink Team
