“Again, disappointed. Bought 2 sets initially, first set was replaced twice as it wasn't working properly. Now, the second set it's just not turning on, even after resetting. Not sure if there's any Quality Control.”
Hi Kevin, Thanks for your feedback. We are sorry to hear that this is the case! We do take pride in the quality of our products so this is disappointing to hear. If you can contact us directly with the order information, we can go from there.Kind regards, the Hoselink Team.
“Not the first Hoselink product I've bought and certainly won't be the last. Just what our outdoor area needed. Also, a shout out and thanks again to Natasha. I had a minor issue and she sorted it quickly and easily.”
“We have installed 3 sets of these lights, 2 along a long driveway fence & 1 set draping along a backyard wall. I love the illumination they provide - subtle but bright enough for safety. Our driveway lights have been up for 2 years & are still working perfectly. Occasionally a globe may not light up but I find that if I give the globe a slight tap the issue is resolved. I appreciate the quality of Hoselink products & the excellent service & delivery provided. Jaki N, Balwyn Nth. Melbourne 18/11/23”
Hi Kevin, I am sorry you have had this issue. We pride ourselves on the quality of our products so this is disappointing to hear. It's certainly not a common issue we see happening. If you could please contact our customer service team on 1300 900 617 we can look into warranty options for you.Kind Regards,The Hoselink Team
“loved these lights so much i wanted to get the extension set to add to starter but couldnt get the cool white so i bought the warm light starter & extension set now i have more lights am very happy I would have liked to get the extension set to add maybe it will b available at a later date”
“I absolutely love our cool white solar festoon lights!We placed the order and received it within 5 days. One of the globes did not work when we have received the order - but Hoselink has sent three spares within a day of my email sent.”
