“We have purchased Solar hanging lights and also the adjustable solar garden spotlight and really enjoy the product and the brand. We noticed the garden light wasn't working after we had it in the garden for 2 years, and I contacted Hoselink. They suggested replacing the battery and I received it the next day by post. It was super easy to replace and out light it fabulous again!”
Hi Evan, thank you for your review. We take our customer feedback very seriously. It looks like you already contacted our customer service team, and the battery has been replaced for you. Please do reach out if you are having any other concerns.Thanks, The Hoselink Team.
“The battery performed fine until the preloaded charge ran out. What I thought I needed was the battery but it turns out that the solar light is not charging the battery and therefore does not work anymore. recommend the bateery but not the solar light.”
Hi Roger, thank you for your review and feedback. We really appreciate your honesty. We apologise for the inconvenience caused. All our solar lights have a warranty of 12 months on them, so if you are still within warranty, please give us a call at 1300 900 617 so we can assist you with this. We would love to find a solution for you.Thanks, The Hoselink Team.
