“Over a year after receiving my Hydrojug as a gift, the handle unexpectedly came off. I contacted the Hydrojug customer support team via email and promptly received a response within 24 hours. They gave me very specific instructions to complete in order to receive my replacement! I received my new Hydrojug in 2 weeks. I am a nurse working long 12-16 hour nightshifts and my Hydrojug is a must to keep me hydrated and going! It keeps my beverage ice cold all shift! Thank you Hydrojug for the best customer service and most amazing product line!”
“My Hydro jug broke. I dropped it and the handle broke right off. I emailed customer service and within 10 days I had a replacement. Very happy with the customer service turn around.”
