“I love that this keeps water cold for 24+ hours. I fill this with ice every other day, and it stays ice! The paint chips, scuffs, scratches very easily. Also, I do not like that Hydrojug changed their warranty and quit sending replacements when the jugs paint chipped off. In my opinion, for the price of the jug, there should be a good warranty. I have multiple jugs but likely won't purchase anymore, since I learned of the warranty changes.
This is WAY better than the plastic jugs, don't waste your money on the plastic ones; they don't keep ice or water cold for very long at all.”
“Love the jug but....Shipping took forever and it wasn't clear that an external straw wasn't included and needed to be purchased separately. Now I have to pay for shipping again and wait another two weeks (if shipping is the same). It'll be about a month before I'm using my jug... I understand shipping can be out of the company's control and I could've clarified the straw situation beforehand.... but kind of turned off. Rating based on experience prior to using the product.”
