“We purchased multiple Hydrojugs, had an issue with a lid. Two emails later our warranty lid was in the mail. Producing products that never fail is unrealistic; standing behind your product makes the difference in repeat business. The support staff was very helpful and responsive. Many thanks!”
“My summer peach traveler lid didn’t have a good seal and my hydrojug wouldn’t keep any ice for longer than a couple hours. That is the first time that has ever happened with any my hydrojugs so I knew something was wrong. I ordered another lid and it seems to have corrected the problem.”
