“Terrible. Raggedy dirty towels, massage bed had no face opening and was replaced with a aeroplane pillow on leather giving you no space to breathe. Oils and lotions were separated and smelt very bad. Definitely not recommending anyone wastes their money”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused.
Please do not hesitate to contact us on Facebook Messenger or at support@hyperli.com for assistance.
Regards,
Hyperli
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused.
Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance.
Regards,
Hyperli
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused.
Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance.
Regards,
Hyperli
“Purchasing the voucher was seamless. The spa seemed disorganized. Our treatment started more than 15 minutes late. The room was stuffy. We could hear people talking on either sides of our room. The massage therapists and the lunch that was served somewhat redeemed the initial start of the experience.”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for not delivering on the quality of the service. We will be sure to investigate this further so in the future the experience can be up to standards.
Please do not hesitate to contact us and let us know how we can make this up to you.
Regards,
Hyperli
“The service was atrocious!
There were no welcome drinks as advertised!
The lunch was nice but it’s starters only !
We waited around for long for everything !
The massage was great but the service was disgusting! Toilets don’t smell nice, but the place is generally clean! The staff members can barely communicate! I would not go back”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for not delivering on the quality of the service. We will be sure to investigate this further so in the future the experience can be up to standards.
Please do not hesitate to contact us and let us know how we can make this up to you.
Regards,
Hyperli
“I didn't feel good to go and change in the toilet which was smelling. They must arrange the room for changing, please. Lunch should be called a snack. But the massage was good though. But they must ask which one you prefer. medium or hard. There must be a backup if there's no electricity.”
Thank you so much for leaving your feedback about your experience. We really appreciate it.
We take customer satisfaction very seriously, and we would like to apologize for not delivering on the quality of the service. We will be sure to investigate this further so in the future the experience can be up to standards.
Please do not hesitate to contact us and let us know how we can make this up to you.
Regards,
Hyperli
“Spa is not clean, very dirty towels and linen being used, the advertised lunch wasn’t served and we had to settle for a time we didn’t book for, the person assisting with bookings are rude”
