“Great restaurant with an awesome view,they could hire more waiters though because the waiting time isn't great and work more on the presentation of their food.”
Thank you so much for taking the time to provide feedback, we really appreciate it.
We'd like to apologise for the presentation of your meal, the lack of staff, and that it did not reach up to standards.
Please do not hesitate to contact us and let us know how we can make this up to you. We are available on Facebook Messenger, at support@hyperli.com, or on our website live chat.
Regards,
Hyperli
“The food was amazing and delicious with a beautiful view , the only thing that can be improved is the service. It took about 30 minutes before we could order our drinks and about another 30 minutes just waiting to pay the bill. Had i not gone to the till i am pretty sure i would still be there waiting to pay :(”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for not delivering on the quality of the service. We will be sure to investigate this further so in the future the experience can be up to standards.
Please do not hesitate to contact us and let us know how we can make this up to you.
Regards,
Hyperli
Thank you so much for the great review, we love to see positive feedback!
Could you please let us know how we can improve our services so that next time we will receive a 5* review? :)
“The waiter that was serving us gave us the best service but I called to reserve a table, I wasn’t told on Sundays they close a bit early. Their trading hours online are not updated. We only had 1 hour to order and eat.”
“The food was good but lacking in presentation. The venue was pleasant although no distinctive decor. The service was poor …mainly due to no cutlery being brought to the table for any of the courses. Not bad but not wow!”
“I had a great experience at the restaurant. The atmosphere is so amazing and refreshing. The food is amazing we really enjoyed our meals and its a great place to host your birthday lunch / dinner or any special occasion .”
