“The order was ready by collection time, very tasty and well done. It was the first time my partner tasting Sushi and she is so hooked and love it to bits”
“Terrible service, vouchers don’t work at restaurant. Restaurant employees are so disrespectful as well. Very dissapointed in hyperli as I tried to order from this restaurant twice and both times hyperli vouchers have not worked. Extremely dissatisfied, will likely not use or recommend hyperli again”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused.
Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance.
Regards,
Hyperli
“The sushi was alright... Nothing bad... However... I had to wait an hour and a half longer than they said over the phone. Very disappointing as this makes the entire experience bad.”
Hi there,
Thank you so much for taking the time to provide feedback, we really appreciate it.
We'd like to apologise for the long waiting time and the inconvenience that was caused. Please do not hesitate to contact us and let us know how we can make this up to you!
Regards,
Hyperli
“The food was really good and I used a voucher from Hyperli. The only issue was when I showed up to collect it they said only the durbanville branch still does the hyperli voucher. The brackenfell branch where I ordered then sorted the issue out with the durbanville branch telephonically and all was good. I think hyperli just needs to update their website to show durbanville instead of brackenfell. The manager however at Yuki sushi brackenfell was very helpful and the sushi was 10/10. Would recommend. 5 stars for Yuki sushi and 4 starts for hyperli.”
