“The ladies that did the massage were lovely, but need more training on how to give a balanced and calming massage. Mine felt rushed, uneven and hap- hazard. They asked if it was our first time there, but did not give us the standard medical consent and waiver forms to fill in. I had been there for a massage before and also had a strange 'uneven' massage experience, where the lady also pulled my arms back behind me in the air to massage them. The overall float experience was nice, but won't be going back again anytime soon.”
Thank you for your great rating, we love to hear positive feedback!
We apologize if the treatment did not reach up to standards, please let us know how we can make this up to you.
Regards,
Hyperli
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we want to apologize for not delivering on our promise. Can you please share a bit more on this and which place you visited? We would like to investigate this further.
Please do not hesitate to contact us and let us know how can we make this up to you.
Regards,
Hyperli
“Floating was a new & great experience, the concern is (1) water doesn't get changed, (2) provide floating pillows for both partners (3) towels to be changed . Overall the massage was great and inside parking and friendly ladies”