“I have had too many bad experiences now recently purchasing from Hyperli. I went to Taj Mahal in Hout Bay yesterday for Crayfish curry. the restaurant is filthy, smelly, dusty and full of flies. it was a horrible experience. I had to eat the food because i paid for the voucher already. but could not wait to get out of there. i am now very skeptical of purchasing any food and pamper vouchers from the site. this is actually making me very angry as i have sent a complaint before saying that the places should be checked before being put on the site. it drops the standard of the site.”
Thank you for taking the time to share your experience about your visit at Taj Mahal. We apologize for what happened and we are very sorry that your experience was not up to the quality you deserved; that's why we take all reviews very seriously in order to continually improve our service and make sure that each of our customers have a pleasant experience.
We would really appreciate it if you could elaborate more about your experience, as we want to make sure that it does not happen again. We want our customers to be satisfied with their purchase. Please let us know how we can make this up to you.
Regards,
Hyperli
“Delicious food, cannot fault that.
Venue however is not very neat. Bathroom is not well kept, no toilet paper and very untidy. Fake flowers on tables should go. Place needs a fresh coat of paint.”
“Food was spicy and very tasty but the restaurant is very outdated, the furniture a bit tatty but was worth the experience just for the visit to Houtbay :-)”
