“I felt cheated, I had to pay extra R120.00 for my wheel alignment. I feel they “created” a problem with my alignment so I can pay extra to make up for the Hyperli “discount “ we get.”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for not delivering on the quality of the service. We will be sure to investigate this further so in the future the experience can be up to standards.
Please do not hesitate to contact us and let us know how we can make this up to you.
Regards,
Hyperli
“The customer service handling was good - professional. It was a bit rocky at 1st but the team made a good recovery. Nevertheless - I’m glad that I went to sort out the wheel alignment and replaced the wheels. I would go again because of the great service and professionalism.”