2-Hour Pamper Package at Euel Beauty Lounge Reviews

3.5 Rating 14 Reviews
Sandi Bothma
Verified Reviewer
Absolutely terrible. Went for a combo massage treatment and the lady yawned 11 times while giving a massage. Forgot to do the facial and then asked us to complete the form only after the treatments were done. The staff mumbles inaudibly and we had to ask them to repeat themselves numerous times. When we tried to leave all staff disappeared and there was no one to open the gate for us to leave. What was supposed to be a nice and relaxing experience was just an unpleasant drag. Don't waste your time or money.
3 Helpful Report
Posted 7 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger or at support@hyperli.com for assistance. Regards, Hyperli
Posted 7 months ago
Gugu Mazibuko
Verified Reviewer
Even though the deal was good value for money, The Facility was a disappointment. It is in a good neighborhood but the house is RUNDOWN, the reception was terrible! there are no changing facilities and/ lockers, the toilet is smelly. The room where we had our treatment, lighting was bad. The towel was dirty( we had to ask them to change it and give us another one!). They reuse the flipflops( very unhygienic)We could hear people walking around in the corridors, people talking! Not tranquil as the advert. The massage session was good and the masseuses were pleasant friendly and accommodating. If it’s a new business, they really have a long way to go to getting to the ‘perfect tranquil space’. Definitely NOT GOING BACK!!!
2 Helpful Report
Posted 8 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger or at support@hyperli.com for assistance. Regards, Hyperli
Posted 8 months ago
Author didn't leave any comments.
2 Helpful Report
Posted 10 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 10 months ago
Tshegofatso Dube
Verified Reviewer
The place is nice
Helpful Report
Posted 10 months ago
Thank you so much for the great review, we love to see positive feedback! Could you please let us know how we can improve our services so that next time we will receive a 5* review? :)
Posted 10 months ago
Craig Mudzimurema
Verified Reviewer
Value for money
2 Helpful Report
Posted 1 year ago
Thank you so much for the 5* review, we love to see positive feedback!
Posted 1 year ago
I booked this for my aunt and her bestie, they can't stop telling me about the experience. They had a great time and they will definitely go back
2 Helpful Report
Posted 1 year ago
Thank you so much for the 5* review, we love to see positive feedback!
Posted 1 year ago
An incredible experience with my sister. They went through extra lengths to make it special. I will definitely visit again..
1 Helpful Report
Posted 1 year ago
Thank you so much for the great review, we love to see positive feedback! Could you please let us know how we can improve our services so that next time we will receive a 5* review? :)
Posted 1 year ago
Thank you very relaxing,
2 Helpful Report
Posted 1 year ago