“The service was good, but with false advertising. The deal included jacuzzi, steam room and sauna, and that I must bring a swim wear, but I didn't get that but I paid for it. They didn't even bother to explain why. I'm so disappointed with the service and deal”
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this.
We take customer satisfaction very seriously, and we would like to apologize for not delivering on the promised service. We will be sure to investigate this further so in the future the experience can be up to standards.
Please do not hesitate to contact us and let us know how we can make this up to you.
Regards,
Hyperli
