“Failed after 2 weeks, 10 prints, perhaps, I had trouble contacting inktonerstore, left several messages and emails for 2 weeks, finally Chris answered my phone call when I called back and I didn't get their recording. This time, they were very good, they had me take a picture of failed cartridge and sent me a replacement within four days. All is GREAT now. I have purchased other cartridges in past 3 years and they have always been great to deal with.”
“The cartridge I ordered from Ink Toner Store in West Chester was in response to my HP printer not accepting any cartridge other than HP toner cartridge which they were informed of. Long story short, the cartridges they sent were also not compatible w my printer. I emailed them about this and called them requesting a refund but could not get a real person. After several attempts, noone responded until after I filed a complaint with the BBB. I read another complaint on the BBB site which was very similar and their response that they are a small company with 2 employees was what they told me. I wont consider ordering from them in the future.”
“I have purchased replacement toner cartridges from InktonerStore many times for my Brother HL-3170CDW, and they have always worked very well. Unfortunately, this latest TN221/225 set has been disappointing. The black toner prints noticeably faded compared with the cartridges I have purchased here in the past. It is still usable, but the black is not as dark or crisp as it should be, which is especially noticeable when printing text.
I have been very satisfied with previous purchases, so I hope this is just a defective cartridge or an isolated quality-control issue.”
“The toner cartridge sits well inside the drum unit of the Brother machine/printer, but the brand new ink black cartridge has dried out. Therefore the print out is very 'faint', hardly readable.”
