“My order 100264824 made on 11/14/2023 was not satisfactory. When I tried to install it yesterday (Dec. 4) my machine wouldn't accept it. I tried several times, then the little tag fell off. I just ordered a replacement. My previous orders from you have been very satisfactory so I hope to continue working with you.”
“I have put ink in many copiers across the years and in many printers but this is the only time the toner cartridge does not seem to fit. Either the directions are inadequate (I believe I followed them step by step) or the cartridge is the wrong size.”
