“Unsatisfied. Installed new toners about a month after ordering, all but 1 cartridge was half or less half full. Contacted customer service, and they were unhelpful. They stopped all communication with me after I sent them a picture of the tops of the cartridges. Two years I've been a loyal customer and the one time I attempted to use customer service, they failed me. I won't be purchasing again. Previous toners didn't last very long. Would show half or a quarter full and would streak.”
“If you’re not gonna use your toner within the year, keep in mind that you won’t receive any support. We ordered a four pack and didn’t run out of toner within the two years. There was no resolution for us, even after having been a repeat customer.”
“I purchased the Compatible Toner Cartridge for HP 414A (W2020A, W2021A, W2022A, W2023A) 4 Pack (With Chip). My printer cannot read the cartrige levels. I cannot argue with the price but not sure what good it does to tell me they come (with chip).”
“It doesn’t work in my printer. Nothing you have sent me works. Why not.? I had to buy a new printer. You ought to be ashamed for not testing them out. Now what do I do with 11 brand new unworkable cartridges.”
