“I used to love and trust insect shield. I sent a package of clothes to them with their prepaid label. UPS confiscated it for fraud and only insect shield can retrieve it. They said they would and then ghosted me each time I called to get an update. Now I am out a bunch of my child's favorite clothes plus the cost of the insect shield and they have neither reimbursed me or obtained my clothes from UPS. Extremely disappointed to say the least. I don't know why they haven't followed up on getting the clothes back from UPS. I have envelopes to send additional clothes to them but am scared to because I can't afford for my clothes to disapper.”
Thank you for sharing this with us, Catherine. We understand how frustrating that must be. Our customer service team will reach out directly to assist.
“I think its terrific that Insect Shield has this service. I sent them two pairs of my pants to be treated. I needed to have something treated that I knew I was comfortable in. They came back with no change in feel or sizing. They even put a small Insect Shield tag inside so you remember which pants have been treated. I also bought the spray to spray my shoes. I use Insect Shield socks as well. Tick free so far this spring and summer.”
“The turnaround was quick for the two pairs of hiking pants we had treated. And since we've been wearing them, and our Insect Shield socks, we've had no issue with ticks. Before that, we were picking ticks off ourselves after every hike.”
“I've purchased insect shield clothing, had my clothes treated by insect shield and used their spray on my shoes. In two years, I've seen no ticks on me or had illness from tick bites. I garden and take walks. My area in Massachusetts has many with Lyme and alpha gal, but with care and consistency, it is possible to avoid illness. In speaking with a tick researcher, he said that his workers in tick-infested areas found treated clothing excellent in the first year with many washings, with effectiveness waning in the second year and the sprays on shoes good for a month. Insect Shield provides a vital service for those who live in areas with ticks and need to avoid illness.”
“I've been using Insect Shield Your Clothes for many years, in addition to buying some of theirs. It's been a very positive experience. I've treated lot of jeans and tops I use for gardening as well for better clothes for those times I want to wear something nicer such as on garden tours or parties in someone's yard for example. Thank you Insect Shield for helping me stay tick free!”
