Hi Julian,
Sorry to switch to English but my German is non-existant. Thanks for taking the time to review our Plenny Bars, I am sorry they were not to your taste. We strive to make products that will be liked by our customers but if it is not the case we have a 30-day money back guarantee. Send us a message at love@jimmyjoy.com and we will be able to help you.
Thanks again for your review.
❤️
“I do like the variety.
My current fav is Lemon Pie or Carmel sea salt (like most people). It's easy to grab on the go and it does actually keep my full for quite sometime.
Big thumbs up!”
Hi Luis!
Sorry to see that was the case for the Bars you tried with your first order, but thanks for the feedback and for giving it a shot of course.
We offer a 30-day money-back guarantee on anything you try the first time and do not like, but I could not find that you reached out for this yet. So, we would like to invite you to do so through either a Live Chat you can open from our website or by emailing love@jimmyjoy.com and we will gladly check that with you.
<3
“Because of the presence of sucralose and monopotassium phosphate, 2 highly dangereous additives for health that cause them a poor rate on the app Yuka, I can't rate these bars higher, even if taste and rest of the composition is wonderful. I loved them but won't buy them again unless they remove harmful additives from it.”
Thanks for your review Hajnalka.
The amounts we use for the sweetener, sucralose, is not harmful at all, it is when consumed in muuuuuch greater amounts, but that is of course not the case in our products. If you would like to check in more detail why we use sucralose and in what form, have a look here: https://jimmyjoy.com/pages/guide-to-sweeteners.
Good to hear that you did find it delicious at least. We will of course take your suggestion to heart and I will make sure it lands on the right desks.
<3
“I was very excited to try them but I was very dissapointed with the flavors, they all have a very chemical taste and I think for this price the company should use natural flavouring. I will not buy them again the only flavor I found acceptable was the lemon, I still have to try the cherry I hope it will be better.”
Thank you for your feedback, and we're sorry to hear our products didn't meet your expectations. Please note that we use natural flavouring for the fruit flavour. If you're not satisfied, remember we offer a 30-day money-back guarantee—just reach out to love@jimmyjoy.com.
Thanks again for giving us a try!
