“Got the Starter box and the Plenny Bar is way too hard and dry for me. It took me 30 mins to finish half of it. I would like to try to heat it in the microwave for a few seconds as recommended.”
Hi Joanne,
Thanks for your feedback here first of all, we appreciate it very much!
Sorry to hear about the experience with the Bars, they should not be hard at all. So I think they may have been stored a little too cold and for that reason changed consistency a little. The microwave should do it, just don't over-do it ;)
If it turns out you don't like the Bars, please know we offer a 30-day money-back guarantee which you can make use of by contacting the customer care team through the Live Chat option on the website or at love@jimmyjoy.com.
<3
Thanks for posting your review on here Vanessa, we appreciate it a lot!
Sorry to hear it was not the jackpot for you, but your feedback on it is very valuable.
We offer a 30-day money-back guarantee, no questions asked. So in this case, I would like to invite you to check in with the customer care team for that. You can reach them through the Live Chat on the website or at love@jimmyjoy.com.
<3
