Thank you for your feedback on the Plenny Pot Korma.
We're genuinely sorry to hear that this flavor didn’t hit the mark for you. We aim to offer meals that cater to a variety of tastes, but we understand that sometimes we might miss the mark.
If you have any specific details about what you didn’t enjoy, such as the flavor profile or texture, it would really help us improve our recipes. We’re also here to assist if you'd like to try a different flavor or explore other options that might be more to your liking.
We appreciate your input and hope we can offer you a better experience with our products in the future.
Thank you for your feedback on the Plenny Pot Vegetable Korma. We're sorry to hear that it didn't meet your expectations, especially as a korma lover. We appreciate your honesty and will take your comments into consideration as we strive to improve our products.
If there's anything specific about the taste or texture that you found off-putting, we'd love to hear more details. Your input is valuable to us as we work on enhancing our recipes. If you're open to trying other flavors, we'd be happy to recommend some that might suit your taste better.
Thank you for giving us a try, and we hope to have the opportunity to better meet your expectations in the future.
Hi Margaret,
Thanks for leaving your reviews on the Plenny Pots you tried in your first order, we do appreciate the feedback.
It's of course never nice to see when it's not a 100% jackpot, but taste is personal so it happens.
We offer a 30-day money back guarantee for those situations and as you shared the order number in your review here, I was able to refund you for both bags right away, you will have that back shortly.
Of course you are welcome to try out any other products/flavours with the same guarantee. You can always check in with the customer care team through the Live Chat option on the website or by emailing love@jimmyjoy.com, we are happy to assist you through those channels as well.
Thanks for giving it a shot!
